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Twenty-five participants from seven Hawaiʻi banks completed the first Universal Banker training program. This sector partnership brought together the University of Hawaiʻi and to address the changes needed in the banking and financial workforce.
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produced the curriculum for the four-week training that was delivered using a blended learning model, integrating face-to-face and online environments that is student-centered. Topics covered included banking products, banking ethics, business communications skills, and customer service in banking specific to Hawaiʻi.
The Universal Banker program is accepting applications for the next course. For more information, visit .