  {"id":220584,"date":"2025-08-22T08:00:43","date_gmt":"2025-08-22T18:00:43","guid":{"rendered":"https:\/\/www.hawaii.edu\/news\/?p=220584"},"modified":"2025-08-22T09:06:55","modified_gmt":"2025-08-22T19:06:55","slug":"manoa-ai-chatbot-bow-2025","status":"publish","type":"post","link":"https:\/\/www.hawaii.edu\/news\/2025\/08\/22\/manoa-ai-chatbot-bow-2025\/","title":{"rendered":"<abbr>AI<\/abbr> chatbot provides resources, support for <abbr>东精影业<\/abbr> M\u0101noa undergrads"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><figure id=\"attachment_220590\" aria-describedby=\"caption-attachment-220590\" style=\"width: 676px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hawaii.edu\/news\/wp-content\/uploads\/2025\/08\/manoa-bow-intro-2025.png\" alt=\"graphic of bow\" width=\"676\" height=\"381\" class=\"size-full wp-image-220590\" srcset=\"https:\/\/www.hawaii.edu\/news\/wp-content\/uploads\/2025\/08\/manoa-bow-intro-2025.png 676w, https:\/\/www.hawaii.edu\/news\/wp-content\/uploads\/2025\/08\/manoa-bow-intro-2025-300x169.png 300w, https:\/\/www.hawaii.edu\/news\/wp-content\/uploads\/2025\/08\/manoa-bow-intro-2025-130x73.png 130w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><figcaption id=\"caption-attachment-220590\" class=\"wp-caption-text\">\u02bbBow, the <abbr>AI<\/abbr> Rainbow Warrior chatbot buddy<\/figcaption><\/figure>\n<p>\u2018Bow, <a href=\"https:\/\/manoa.hawaii.edu\/studentsuccess\/know-about-bow\/\">the artificial intelligence (<abbr>AI<\/abbr>) Rainbow Warrior chatbot buddy<\/a>, is ready to welcome undergraduates at the University of <span aria-label=\"Hawaii\">Hawai&#699;i<\/span> at M\u0101noa for the fall 2025 semester. Developed in partnership with <a href=\"https:\/\/app.edsights.io\/\">EdSights<\/a>, <a href=\"https:\/\/www.hawaii.edu\/news\/2024\/01\/23\/bow-rainbow-warrior-chatbot\/\">\u2018Bow has been an invaluable pocket assistant<\/a> since fall 2023, providing students a direct, year-round line to essential campus information.<\/p>\n<p>At the beginning of each semester, \u2018Bow proactively reaches out via text, inviting students to send any <abbr title=\"东精影业\">东精影业<\/abbr> M\u0101noa-related questions his way. Behind the scenes, \u02bbBow collaborates with a dedicated team of human helpers in the <a href=\"https:\/\/manoa.hawaii.edu\/studentsuccess\/\">Office of the Vice Provost for Student Success (Student Success)<\/a>, who work together to provide accurate answers and connect students to vital campus resources. \u2018Bow&#8217;s <span aria-label=\"ike\">&#699;ike<\/span> (knowledge) is continuously expanding and remains relevant as he gathers information from various campus experts, including departments such as Student Housing and Athletics.<\/p>\n<p>&ldquo;\u2018Bow has been such a convenient resource for me, from when I was a freshman, up until my senior year at <abbr>东精影业<\/abbr> M\u0101noa,&rdquo; said Josslyn Rose, a senior majoring in journalism. &ldquo;He gives quick responses, and I like that he does wellness checks to make sure I\u2019m getting the support I need. He\u2019s been a unique and helpful part of my student experience.&rdquo;<\/p>\n<p>To date, \u2018Bow has received more than 150,000 text messages, and 93% of the student population has opted in to receive texts and updates from him.<\/p>\n<h2>More than a chatbot<\/h2>\n[vc_video link=&#8221;https:\/\/www.youtube.com\/shorts\/2i2ENykFX3c&#8221; el_aspect=&#8221;916&#8243; align=&#8221;right&#8221; el_id=&#8221;wrap-video-right&#8221;]\n<p>Beyond simply answering questions, \u2018Bow also conducts &ldquo;temperature checks&rdquo; to gauge student well-being, which includes mental health and academic progress. When a student expresses a need, \u2018Bow connects them with relevant campus resources and alerts human staff members, ensuring that crucial human support is always available to provide comprehensive assistance.<\/p>\n<p>&ldquo;&#8217;Bow, our chatbot, has proven to be the ideal tool for our undergraduates,&rdquo; said <abbr>东精影业<\/abbr> President Wendy Hensel. &ldquo;In two years, &#8216;Bow has been transformative, actively listening and connecting students to essential campus resources and real people. He guides them proactively through all aspects of university life, ensuring timely support and enriching their <abbr>东精影业<\/abbr> M\u0101noa journey.&rdquo;<\/p>\n<p>This commitment to student well-being is evident in the dedicated efforts of the Student Success team. Over the past academic year, the team launched 43 campaigns to gauge student well-being, resulting in approximately 8,600 students with identified needs being directly connected to the appropriate <abbr>东精影业<\/abbr> M\u0101noa resources and support services.<\/p>\n<p>Student Success is deeply committed to student privacy and the ethical use of <abbr>AI<\/abbr>. In strict adherence to Family Educational Rights and Privacy Act (<abbr>FERPA<\/abbr>) guidelines, authorized <abbr>东精影业<\/abbr> personnel ensure all student data collected by &#8216;Bow is securely handled. This rigorous approach guarantees a trustworthy and private experience for all users.<\/p>\n<h2>Expanding \u2018Bow\u2019s <span aria-label=\"ohana\">&#699;ohana<\/span><\/h2>\n<p>\u2018Bow\u2019s <span aria-label=\"ohana\">&#699;ohana<\/span> (family) is steadily growing. Plans are underway to create &lsquo;siblings&rsquo;&#8212;chatbots like \u02bbBow, but customized for each <abbr>东精影业<\/abbr> campus\u2014so that students across the <abbr>东精影业<\/abbr> System can benefit from personalized, campus-specific support. One of \u2018Bow\u2019s siblings, <a href=\"https:\/\/www.hawaiitribune-herald.com\/2025\/07\/28\/hawaii-news\/uh-hilo-to-use-ai-to-help-students-succeed\/\">Lehua<\/a>, has already started working with <abbr>东精影业<\/abbr> Hilo students to identify any gaps in student support and provide <abbr>AI<\/abbr> assistance to better meet their needs.<\/p>\n<p>To reach \u2018Bow and his team at any time, email <a href=\"emailto:askbow@hawaii.edu\">askbow@hawaii.edu<\/a>, or visit his website, <a href=\"https:\/\/manoa.hawaii.edu\/studentsuccess\/know-about-bow\/\">https:\/\/manoa.hawaii.edu\/studentsuccess\/know-about-bow\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8216;Bow, <abbr>东精影业<\/abbr> M\u0101noa&#8217;s <abbr>AI<\/abbr> chatbot continues to provide essential student support, resources and well-being checks.<\/p>\n","protected":false},"author":16,"featured_media":220590,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1193],"tags":[1602,1466,9],"class_list":["post-220584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrative","tag-ai","tag-manoa-enhancing-student-success","tag-uh-manoa","entry","has-media"],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/www.hawaii.edu\/news\/wp-content\/uploads\/2025\/08\/manoa-bow-intro-2025.png","_links":{"self":[{"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/posts\/220584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/comments?post=220584"}],"version-history":[{"count":7,"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/posts\/220584\/revisions"}],"predecessor-version":[{"id":220694,"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/posts\/220584\/revisions\/220694"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/media\/220590"}],"wp:attachment":[{"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/media?parent=220584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/categories?post=220584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hawaii.edu\/news\/wp-json\/wp\/v2\/tags?post=220584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}